Executive legal statement
TrustCome presents and coordinates independent intelligence, strategic advisory, relationship, and opportunity-development activities. The exact legal entity, professional, adviser, or counterparty responsible for a particular engagement shall be identified in the applicable engagement, mandate, instruction, confirmation, or transaction document.
TrustCome does not claim regulatory permission, public office, or professional status merely by describing an area of interest, publishing information, receiving an enquiry, or introducing parties. Activity requiring a licence, registration, authorisation, professional qualification, or local approval shall be undertaken only where the responsible provider is lawfully entitled to perform it and the position is stated in the relevant documentation.
Custodianship of legal clarity. Trust is strengthened when institutional status is stated accurately, limitations are visible, and expectations are formed through authorised documents rather than assumption. TrustCome distinguishes clearly between information, discussion, introduction, mandate, professional advice, and binding engagement. We are Custodians of Trust.
At-a-glance status notice
| Status point | Public notice |
|---|---|
| Independent institutional identity | TrustCome is presented as an independent global intelligence and strategic advisory platform. |
| No automatic relationship | Accessing information, sending an enquiry, or attending a discussion does not itself create a client or professional relationship. |
| No universal regulated status | TrustCome does not represent that every activity described is performed by a regulated entity. Any regulated activity must be separately identified and lawfully provided. |
| No deposit-taking or custody | TrustCome does not accept deposits, hold client money, provide custody, or operate escrow unless a lawful authorised written arrangement expressly states otherwise. |
| No offer or guarantee | Information about capital, funding, instruments, or opportunities is not by itself an offer, solicitation, commitment, approval, or guarantee. |
| Written engagement controls | The applicable written engagement identifies the contracting party, scope, fees, responsibilities, governing terms, and any professional or regulatory capacity. |
| Verification required | Material instructions, payment requests, identity claims, and changes of account details must be verified through official channels. |
1. Purpose
1.1 This Notice explains the institutional and legal capacity in which TrustCome presents information, receives communications, discusses opportunities and enters into authorised engagements.
1.2 Its purpose is to prevent misunderstanding, establish reliance boundaries, protect confidential and commercial relationships, and direct readers to the written instrument that governs any particular service or transaction.
2. Scope
2.1 This Notice applies to TrustCome websites, digital headquarters, publications, presentations, correspondence, meetings, enquiries, introductions and preliminary discussions unless a more specific approved instrument expressly applies.
2.2 It applies to visitors, prospective clients, clients, counterparties, professional advisers, intermediaries, representatives, suppliers and any other person who receives or relies upon TrustCome information.
3. Legal Effect
3.1 This Notice records institutional status and reliance conditions. It may be incorporated into another document by reference, but it does not independently appoint TrustCome or any other person to perform services.
3.2 A separate written engagement, mandate, appointment, transaction document or other authorised instrument governs any binding relationship and prevails in relation to its specific subject matter.
4. Good-Faith Reading
4.1 This Notice shall be read as a whole and in a manner that gives practical effect to its protective and explanatory purpose.
4.2 Headings, examples and summary tables assist navigation but do not limit the substantive provisions.
5. Definitions and Interpretation
5.1 Defined terms used in this Notice are set out in Schedule A. Words in the singular include the plural where the context permits, and references to a person include an individual, company, partnership, institution, public body, trust, association or other organisation.
5.2 References to law, regulation, licensing or professional status include applicable requirements in the jurisdiction where the relevant activity is performed or directed.
6. Relationship with Mandatory Law
6.1 Nothing in this Notice excludes, restricts or overrides a right, duty, liability or remedy that cannot lawfully be excluded, restricted or overridden.
6.2 Where mandatory law requires a different outcome, that law applies to the extent of the inconsistency.
Status and substance. A description used for communication does not replace the legal status of the actual contracting party or the regulatory character of the actual activity. The written engagement and applicable law determine substance.
7. Institutional Identity
7.1 TrustCome is the institutional and commercial identity under which independent intelligence, strategic advisory, relationship and opportunity-development activities are presented and coordinated.
7.2 Use of the name TrustCome does not, by itself, identify the legal entity, individual professional or third-party provider responsible for a particular engagement. That party shall be identified in the relevant written instrument.
8. Independent Status
8.1 TrustCome acts independently and is not controlled by a government, central bank, multilateral institution, financial institution, professional body or commercial counterparty unless an authorised public statement expressly records a specific relationship.
8.2 Independence does not prevent TrustCome from working with public bodies, institutions, advisers, intermediaries, investors, lenders, service providers or other counterparties under approved arrangements.
10. Contracting Party
10.1 The relevant contracting party shall be identified before a binding engagement begins. The contracting party may be a TrustCome entity, an approved professional, a specialist provider or another person expressly named in the engagement documents.
10.2 No person is entitled to assume that an unnamed affiliate, adviser, principal, introducer, investor, lender, bank, insurer or service provider is a party to an engagement.
12. Jurisdiction-Specific Capacity
12.1 The legal and regulatory capacity in which an activity is performed may vary by jurisdiction, service, counterparty and transaction.
12.2 Where an activity requires a licence, registration, authorisation, professional qualification or local representative, the applicable documentation shall identify the responsible provider or the approved basis on which the activity is undertaken.
13. No Implied Group Guarantee
13.1 No TrustCome entity, affiliate, principal, adviser, representative or associated person guarantees the obligations of another person unless an authorised written guarantee states otherwise.
13.2 Shared branding, common communications or coordinated activity shall not create joint liability, partnership liability or cross-guarantee by implication.
14. Institutional Descriptions
14.1 Descriptions such as intelligence, strategic advisory, global platform, network, headquarters, chamber, suite, command centre or custodian of trust express institutional functions, presentation architecture or governance philosophy.
14.2 Such descriptions do not themselves create a regulated legal category, fiduciary appointment, banking status, public office, physical custody arrangement or statutory authority.
Written-capacity rule. The capacity that matters is the capacity expressly stated in the authorised document governing the particular engagement, not a general impression formed from branding, discussion, or website presentation.
15. General Information
15.1 TrustCome publications, website content, presentations and preliminary communications are provided for general institutional information unless expressly identified as advice prepared for a named recipient.
15.2 General information may describe sectors, structures, instruments, practices, opportunities or possible approaches. It is not tailored professional advice and shall not be relied upon as a complete basis for action.
16. Enquiries and Preliminary Discussions
16.1 Submitting an enquiry, providing background information or participating in an introductory discussion does not oblige TrustCome to accept an engagement, disclose confidential methods, introduce any person or pursue an opportunity.
16.2 TrustCome may request information, identity evidence, authority evidence, conflict information, due-diligence material or clarification before deciding whether a matter can be considered.
17. Formation of Engagement
17.1 An engagement is formed only when the relevant parties have approved a written instrument that identifies the contracting party, scope, responsibilities, fees or commercial basis, confidentiality arrangements and any other material terms.
17.2 Silence, receipt of documents, informal discussion, preliminary review, attendance at a meeting or introduction to a third party shall not constitute acceptance of an engagement.
18. Scope of Services
18.1 The scope of services is limited to the work expressly described in the applicable written engagement. Activities outside that scope require separate approval.
18.2 TrustCome is not responsible for monitoring matters, updating information, identifying changes in law or taking protective action after an engagement ends unless the written terms expressly require it.
19. Professional Advice
19.1 Legal, regulatory, tax, accounting, audit, investment, insurance, valuation, technical, engineering and other specialist advice must be obtained from appropriately qualified and authorised professionals where required.
19.2 TrustCome may coordinate, introduce or work alongside specialist advisers, but does not adopt their advice or assume their professional duties unless an authorised written engagement expressly states otherwise.
20. Introductions
20.1 An introduction creates an opportunity for independent parties to communicate. It is not a recommendation, endorsement, agency appointment, guarantee of capability or assurance of outcome.
20.2 Each party remains responsible for its own due diligence, approvals, negotiation, professional advice, documentation and decision-making.
21. Opportunities and Mandates
21.1 A discussion of a project, transaction, capital requirement, strategic relationship or other opportunity is exploratory until documented and approved.
21.2 TrustCome may decline, suspend or discontinue consideration where information is incomplete, authority is unclear, risk is unacceptable, conflicts arise, legal requirements cannot be satisfied or the opportunity is inconsistent with institutional standards.
22. No Guarantee of Outcome
22.1 No statement concerning prospects, timing, access, interest, funding, approval, closing, performance, savings, returns, valuation, counterparties or strategic result constitutes a guarantee unless an authorised written guarantee expressly states otherwise.
22.2 Outcomes depend upon facts, third-party decisions, market conditions, legal requirements, due diligence, documentation and events beyond TrustCome control.
23. Client Responsibilities
23.1 A person seeking services shall provide information that is accurate, complete, current and not misleading, and shall disclose material changes without delay.
23.2 That person remains responsible for its own decisions, internal approvals, legal capacity, source of funds, tax position, regulatory obligations and implementation unless the written engagement allocates a specific responsibility elsewhere.
24. Conflicts and Acceptance
24.1 TrustCome may perform conflict, reputation, sanctions, integrity, capacity and commercial checks before accepting or continuing a matter.
24.2 Receipt of confidential information does not require TrustCome to accept an engagement, although information accepted in confidence shall be governed by the applicable confidentiality notice, agreement or legal duty.
25. No Relationship by Access
25.1 Accessing a TrustCome website, digital environment, publication or communication does not create a client, adviser, fiduciary, trustee, beneficiary, agent, partner, joint-venture, employment or representative relationship.
25.2 A relationship exists only to the extent established by an authorised written instrument or mandatory law.
26. No Fiduciary Duty by Implication
26.1 TrustCome does not assume fiduciary, trustee, custodial, escrow or discretionary management duties merely by receiving information, discussing a matter, making an introduction or coordinating activity.
26.2 Any fiduciary or equivalent duty must arise from applicable law or be expressly accepted in an authorised written instrument by a person lawfully able to undertake it.
27. No Partnership, Joint Venture or Agency
27.1 Cooperation, referral, co-ordination, introduction, shared meetings or joint consideration of an opportunity does not create a partnership, joint venture, agency or authority to represent another party.
27.2 No person may describe itself as a partner, agent, office, branch, representative or authorised signatory of TrustCome without written authority.
28. Reliance on Tailored Advice
28.1 A recipient may rely on tailored advice only where the applicable written engagement permits reliance, the advice is final, the recipient is within the permitted class and the relevant assumptions remain accurate.
28.2 Drafts, oral comments, preliminary views, scenarios, summaries and extracts are not final advice unless expressly confirmed in writing.
29. Third-Party Reliance
29.1 No third party may rely upon work prepared for another person unless the responsible provider gives express written consent.
29.2 Disclosure of a document to a third party does not grant reliance rights or extend any duty of care.
30. Information Supplied by Others
30.1 TrustCome may rely upon information supplied by clients, counterparties, public sources, databases and professional advisers without independently verifying every fact unless verification forms part of the agreed scope.
30.2 Where information is incomplete, inconsistent or potentially misleading, TrustCome may qualify its work, request further evidence, suspend activity or decline to proceed.
31. Confidentiality
31.1 Confidentiality arises through applicable law, an approved notice, an agreement or the circumstances in which information is accepted. Confidentiality does not create a broader professional appointment or obligation to act.
31.2 Information shall not be submitted where the sender lacks authority to disclose it or where disclosure would breach law, contract, confidence, privilege or third-party rights.
32. Privilege
32.1 Communications with TrustCome are not automatically protected by legal professional privilege, litigation privilege or another evidential protection.
32.2 Privilege should be assessed by qualified legal counsel and preserved through appropriate instructions, participants, purpose, handling and documentation.
33. Conflicts of Interest
33.1 TrustCome may act for, communicate with or know persons whose interests differ, provided applicable duties, confidentiality and conflict controls permit it.
33.2 A person shall not assume exclusivity, conflict protection or restricted activity unless expressly agreed in writing.
Regulatory perimeter. TrustCome will not use general branding or a broad service description to imply a licence, authorisation, or professional capacity that has not been established for the specific activity and jurisdiction.
34. No Deposit-Taking Status
34.1 TrustCome is not presented as a bank, deposit-taking institution, credit union, monetary authority or payment account provider.
34.2 TrustCome does not accept deposits or promise repayment of money received as a deposit. Any payment made under an engagement is governed by the applicable written terms and shall not be characterised as a deposit unless lawfully established as such.
35. No Custody, Escrow or Client-Money Status
35.1 TrustCome does not hold client money, securities, digital assets, title documents or other property as custodian, trustee or escrow agent unless an authorised written arrangement expressly identifies the lawful provider and applicable safeguards.
35.2 No person should transfer assets to an account or wallet represented as belonging to TrustCome without independent verification through official channels and confirmation in the governing documents.
36. No Fund or Collective Investment Status
36.1 TrustCome is not, merely by discussing capital or opportunities, an investment fund, collective investment scheme, asset manager, fund manager, general partner, limited partner or investment vehicle.
36.2 Any investment vehicle or managed structure must be separately constituted, documented and operated by the persons identified in its governing documents.
37. No Securities Exchange, Broker or Dealer Status
37.1 TrustCome is not presented as a securities exchange, trading venue, broker, dealer, market maker, placement agent, underwriter or execution platform.
37.2 Where a transaction requires regulated arranging, dealing, placement, execution or distribution, that activity must be performed by an appropriately authorised person and documented accordingly.
38. No Investment Recommendation by General Publication
38.1 General information concerning securities, financial instruments, funding structures, commodities, projects, digital assets or markets is not a personal investment recommendation.
38.2 A person shall obtain independent advice and assess suitability, risk, legal capacity, tax, liquidity, valuation and loss exposure before making a financial decision.
39. No Insurance Status
39.1 TrustCome is not presented as an insurer, reinsurer, insurance intermediary, insurance broker, claims manager or underwriting agency.
39.2 Insurance-related activity, where relevant, shall be performed only through the authorised provider identified in the applicable documentation.
40. No Legal Practice Status
40.1 TrustCome is not presented as a law firm, barristers’ chambers, notarial office or provider of reserved legal services.
40.2 Legal observations made in institutional or commercial context are not a substitute for advice from qualified legal counsel instructed for the relevant jurisdiction and matter.
41. No Accounting, Audit or Tax Practice Status
41.1 TrustCome is not presented as an audit firm, statutory accountant, tax authority or licensed tax practice.
41.2 Financial modelling, commercial analysis or transaction coordination does not replace independent accounting, audit, valuation or tax advice where required.
42. No Credit-Rating or Valuation Status
42.1 TrustCome is not presented as a statutory credit-rating agency or regulated valuation practice.
42.2 Any view concerning creditworthiness, value, feasibility, risk or quality is contextual and shall not be treated as a formal rating or valuation unless issued by an authorised provider under an applicable engagement.
43. Regulated Activities
43.1 A regulated activity shall not be inferred from a service description, discussion, relationship or commercial objective.
43.2 Where regulated activity is contemplated, the parties must confirm the jurisdiction, responsible authorised person, permitted scope, client classification, disclosures, documentation and any restrictions before the activity occurs.
44. Financial Instruments and Funding Information
44.1 Descriptions of guarantees, letters of credit, bonds, notes, loans, facilities, trade instruments, monetisation, project finance, private capital or other structures are informational unless an authorised transaction document states otherwise.
44.2 No such information constitutes issuance, confirmation, authentication, availability, commitment, approval, offer, solicitation, placement, sale or purchase of an instrument or financial product.
45. No Assurance of Funding or Liquidity
45.1 TrustCome does not guarantee that funding, liquidity, monetisation, refinancing, insurance, collateral acceptance, banking facilities or investor participation will be available.
45.2 Any indication of possible interest remains subject to independent verification, due diligence, approvals, documentation, pricing, conditions precedent and the decision of the relevant third party.
46. Fees and Payments
46.1 Fees, retainers, costs, success arrangements and reimbursable expenses are payable only as stated in authorised written terms.
46.2 A request for payment that is inconsistent with the governing document, uses an unverified account, demands secrecy or relies upon urgency must be treated as a potential fraud indicator and independently verified.
Official-register verification
Corporate existence, legal name, liability status, financial-services permissions, banking authorisation, and professional status should be verified from the competent official register for the relevant jurisdiction and activity. The presence of a TrustCome publication, office description, proposal, email address, or introduction is not a substitute for that verification and does not imply that TrustCome appears on a particular register.
47. Independent Third Parties
47.1 Banks, investors, lenders, advisers, professionals, introducers, suppliers, government bodies and other organisations referred to in communications are independent unless a written instrument states otherwise.
47.2 TrustCome does not control their decisions, timing, systems, approvals, conduct or performance and does not guarantee their availability or suitability.
48. Names, Logos and References
48.1 Reference to a person, institution, jurisdiction, project, transaction type, brand, logo or market does not imply endorsement, appointment, affiliation, mandate, approval or participation.
48.2 Third-party marks remain the property of their owners and shall be used only where lawful and appropriate.
49. Geographic Presence
49.1 Reference to a city, country, region, market or global network may describe a relationship, focus, capability, audience or operating reach and does not necessarily establish a branch, permanent establishment, regulated office or legal presence.
49.2 The relevant legal and tax position shall be determined from actual facts and applicable law rather than presentation language.
50. Official Digital Channels
50.1 Official websites, domains, email addresses and communication channels are those designated by TrustCome through controlled institutional communications.
50.2 A similar name, copied crest, social-media profile, messaging account, document template or email address does not prove authenticity.
51. Verification of Instructions
51.1 Material instructions, changes of bank details, requests for funds, identity claims, confidentiality releases, transaction confirmations and urgent exceptions shall be verified through a second trusted channel.
51.2 Verification shall use contact information already known or independently obtained, not contact details contained only in the message being verified.
53. External Links and Sources
53.1 Links and third-party sources may be provided for convenience or context. TrustCome does not control external content and does not adopt it merely by linking or referring to it.
53.2 A person should evaluate the source, date, authorship, security and applicable terms before relying upon external material.
54. Third-Party Service Providers
54.1 TrustCome may use approved technology, hosting, communications, professional and operational service providers subject to appropriate governance.
54.2 Use of a provider does not make that provider a TrustCome agent, partner or contracting party in relation to a client engagement unless expressly stated.
55. No Warranty of General Information
55.1 TrustCome seeks to maintain accurate and responsible information but does not warrant that general publications are complete, error-free, current, available or suitable for a particular purpose.
55.2 Information may become outdated because of legal, regulatory, market, technical, institutional or factual change.
56. Forward-Looking Information
56.1 Statements concerning future events, prospects, intentions, scenarios, strategy, timing or outcomes are inherently uncertain and are not promises.
56.2 Actual outcomes may differ materially because of assumptions, third-party decisions, market conditions, legal change and events beyond reasonable control.
57. Risk of Commercial Decisions
57.1 Commercial, strategic and financial decisions involve risk, including delay, cost, loss, non-performance, regulatory intervention, counterparty failure, market movement and reputational impact.
57.2 Each person remains responsible for deciding whether a proposed course is suitable after obtaining the advice and approvals appropriate to its circumstances.
58. Reservation of Acceptance
58.1 TrustCome may accept, decline, condition, limit, suspend or end discussions or engagements in accordance with applicable law and governing documents.
58.2 No person has an entitlement to an introduction, opportunity, mandate, service, response, disclosure or continuation merely because a previous communication occurred.
59. Confidential Methods and Relationships
59.1 TrustCome may protect confidential methods, analysis, relationships, sources, commercial arrangements, security controls and institutional knowledge.
59.2 Transparency does not require disclosure that would breach law, confidence, privilege, security, contractual duty or legitimate commercial interests.
60. Limitation Framework
60.1 Any limitation or allocation of liability applicable to a service or transaction shall be determined by mandatory law and the authorised written terms governing that matter.
60.2 This Notice does not exclude liability that cannot lawfully be excluded and does not create liability where none otherwise exists.
61. Indemnities and Security
61.1 No indemnity, security interest, guarantee, undertaking or reimbursement obligation arises from general information or preliminary discussion.
61.2 Such obligations must be clearly stated in an authorised written instrument and executed or accepted by persons with capacity and authority.
62. Intellectual Property
62.1 TrustCome names, marks, crest, publications, visual systems, methods and original content are protected by applicable intellectual-property and contractual rights.
62.2 Access to material does not grant a right to reproduce, adapt, distribute, commercialise, misrepresent, train systems upon or create derivative institutional material except as permitted by law or written permission.
63. Security and Availability
63.1 Digital services may be interrupted, changed, restricted or withdrawn for security, maintenance, legal, technical or operational reasons.
63.2 No digital channel should be used for urgent protective action unless the relevant engagement expressly establishes that channel and its response arrangements.
64. Fraud and Cyber Risk
64.1 Electronic communications can be intercepted, altered, delayed, misdirected or impersonated. No person should rely solely upon the appearance, branding, sender name or signature block of a message.
64.2 Suspected fraud, impersonation, account substitution, malicious attachment or unauthorised disclosure should be reported promptly through a verified official channel.
65. Cross-Border Availability
65.1 TrustCome information may be accessible internationally, but accessibility does not mean that every service, opportunity or transaction is lawful or available in every jurisdiction.
65.2 A person shall not use TrustCome information in breach of local law, licensing restrictions, sanctions, export controls, marketing restrictions or professional rules.
66. Applicable Law and Governing Terms
66.1 The law and dispute provisions applicable to a binding engagement are those stated in the governing written instrument or determined by mandatory law.
66.2 This public Notice does not select a universal governing law for every relationship, service, website use or transaction.
67. Sanctions, Integrity and Lawful Conduct
67.1 TrustCome may decline or suspend activity where sanctions, money-laundering risk, fraud, corruption, illicit finance, unlawful purpose, adverse integrity information or insufficient transparency creates legal or institutional concern.
67.2 No person shall use TrustCome services or identity to conceal ownership, evade controls, misrepresent authority, facilitate unlawful conduct or create a false appearance of institutional support.
68. Concerns and Corrections
68.1 A person who believes that a TrustCome status statement, publication, identity claim or representation is inaccurate should raise the matter through an official channel and provide sufficient detail for review.
68.2 TrustCome may correct, clarify, withdraw or supersede information where governance review identifies a material issue.
69. Relationship with Other Publications
69.1 Website use is governed by TC-LGL-002. Personal information is governed by TC-LGL-003. Cookies and similar technologies are governed by TC-LGL-004. Private enquiries and confidentiality are governed by TC-LGL-005. NCNDA information and requests are governed by TC-LGL-006.
69.2 A specific engagement, mandate, contract or transaction document may contain additional or different terms for its subject matter.
70. Precedence
70.1 Mandatory law prevails where it cannot be varied. An authorised specific contract prevails over this Notice for the particular engagement to the extent of a direct inconsistency.
70.2 The TrustCome Constitution and approved governance publications govern institutional authority and document control. The latest approved version of this Notice prevails over earlier uncontrolled status statements.
71. Severability
71.1 If a provision of this Notice is invalid, unlawful or unenforceable in a particular context, it shall be interpreted or limited to the minimum extent necessary, and the remaining provisions continue to apply.
71.2 Invalidity in one jurisdiction or circumstance does not necessarily affect another jurisdiction or circumstance.
72. No Waiver
72.1 A failure or delay in exercising a right, protection or governance control does not waive it.
72.2 A waiver must be authorised, specific and recorded in writing where the relevant legal arrangement permits waiver.
73. Effective Date
73.1 This Notice becomes effective when approved and published by TrustCome Legal & Governance.
73.2 The effective date shall be recorded in the controlled publication register and in the final publication metadata.
74. Review and Amendment
74.1 This Notice shall be reviewed at least annually and earlier where legal status, organisational structure, services, jurisdictions, regulatory perimeter, digital channels or material risk changes.
74.2 Amendments shall be version-controlled, approved and preserved in the revision history.
76. Institutional Contact and Verification
76.1 Questions concerning legal status, contracting identity, authority, authenticity or the applicable publication should be directed through the official TrustCome enquiry or governance channel designated on the controlled website or engagement documentation.
76.2 Sensitive information, identity evidence and payment details shall not be sent until the recipient and transmission method have been verified.
a new or changed bank account, wallet, beneficiary or payment route;
an urgent request for funds, secrecy, exceptional treatment or departure from agreed procedure;
a person claiming new authority, replacement authority or authority inconsistent with prior records;
a request to release confidential information, identity documents or transaction material;
a communication from a look-alike domain, unfamiliar telephone number or newly created messaging profile;
an attachment, link or credential request that was not expected;
a representation that TrustCome guarantees funding, investment, regulatory approval or institutional participation.
The controlled master is maintained by TrustCome Legal & Governance.
A copy shall be verified before legal, commercial, operational or regulatory reliance.
Superseded versions remain part of the institutional record and shall not be represented as current.
Translations, extracts and format conversions shall identify the source version and authoritative language where relevant.
Unauthorised amendment, removal of status markings or misrepresentation of approval is prohibited.
This Notice protects institutional confidence by stating clearly what TrustCome is, what general communications do and do not create, and where the legal capacity for a specific engagement must be found. It preserves room for lawful, specialised and cross-border activity without permitting status to be inferred from presentation alone.
© TrustCome. All rights reserved. This publication forms part of the TrustCome Publications framework and is issued by TrustCome Legal & Governance under Project AEGIS.
END OF CONTROLLED PUBLICATION
WE ARE CUSTODIANS OF TRUST.
Verification and fraud-prevention protocol
Independent verification is mandatory where any of the following occurs:
- a new or changed bank account, wallet, beneficiary, or payment route;
- an urgent request for funds, secrecy, exceptional treatment, or departure from agreed procedure;
- a person claiming new or replacement authority inconsistent with prior records;
- a request to release confidential information, identity documents, or transaction material;
- a communication from a look-alike domain, unfamiliar telephone number, or newly created messaging profile;
- an unexpected attachment, link, or credential request; or
- a representation that TrustCome guarantees funding, investment, regulatory approval, or institutional participation.
| Step | Controlled action |
|---|---|
| Pause | Do not act upon urgency alone. Preserve the message and relevant metadata. |
| Compare | Check the request against the written engagement, prior verified instructions, and official records. |
| Verify independently | Contact a known authorised person using independently held contact details and a second channel. |
| Confirm authority | Verify the individual, role, transaction, amount, destination, and reason for the change. |
| Record | Maintain a verification record proportionate to the risk and significance of the instruction. |
| Escalate | Escalate suspected fraud, impersonation, sanctions concerns, data compromise, or unlawful conduct. |
| Report and contain | Where appropriate, notify the relevant institution, adviser, platform, insurer, or authority and take protective action. |
Fraud warning. TrustCome does not require a person to bypass normal verification because a matter is confidential, prestigious, urgent, or commercially sensitive. Genuine confidentiality and effective verification are compatible.
Institutional contact and verification
Questions concerning legal status, contracting identity, authority, authenticity, or the applicable publication may be directed through the TrustCome Private Enquiry Office.
TrustCome Legal & GovernanceInstitutional correspondence address
One International Finance Centre
1 Harbour View Street
Central, Hong Kong
Private Enquiry Only
Do not send identity originals, payment instructions, banking information, privileged documents, passwords, security credentials, or other highly sensitive material until the recipient and transmission method have been independently verified.