TrustCome Legal & Governance

Standards of Engagement

These public institutional editions explain the standards TrustCome applies when receiving enquiries, assessing relationships, conducting engagements, protecting information, addressing conflicts and responding to misconduct.

Important: These pages present externally relevant clauses drawn from approved Version 1.0 policy masters. The controlled internal masters remain authoritative for TrustCome's internal administration. These standards do not create an engagement, mandate, advisory relationship or obligation to accept a matter.

Published Series

TC-PLC-001 to TC-PLC-008

Clients, principals, advisers, suppliers, intermediaries and counterparties should understand these standards before requesting or continuing an engagement with TrustCome.

TC-PLC-001Published

Delegated Authority and Decision Governance

Who may act for TrustCome, how authority is evidenced, and why negotiation, approval and signature are separate powers.

Version 1.0 · Effective 1 August 2026
TC-PLC-002Published

Conflicts of Interest and Ethical Decision-Making

Disclosure, independent assessment, recusal and safeguards for actual, potential and perceived conflicts.

Version 1.0 · Effective 1 August 2026
TC-PLC-003Published

Code of Ethical Conduct

The common standard of honesty, competence, fairness, confidentiality, dignity and responsible engagement.

Version 1.0 · Effective 1 August 2026
TC-PLC-004Published

Anti-Bribery, Corruption and Improper Influence

Zero tolerance for bribery, facilitation payments, secret commissions, concealed benefits and improper influence.

Version 1.0 · Effective 1 August 2026
TC-PLC-005Published

Gifts, Hospitality, Travel and Institutional Benefits

Clear boundaries for gifts, hospitality, travel and benefits that could compromise or appear to compromise judgement.

Version 1.0 · Effective 1 August 2026
TC-PLC-006Published

Speak-Up, Whistleblowing and Non-Retaliation

Protected reporting, confidentiality, fair handling and zero tolerance for retaliation or interference.

Version 1.0 · Effective 1 August 2026
TC-PLC-007Published

Investigations, Evidence and Remedial Action

Fair, independent and evidence-led investigations with proportional findings, consequences and remediation.

Version 1.0 · Effective 1 August 2026
TC-PLC-008Published

Third-Party Integrity, Due Diligence and Responsible Engagement

Identity, ownership, integrity, sanctions, capability and responsible-business checks across the relationship lifecycle.

Version 1.0 · Effective 1 August 2026